• Conduct performance, task, and audience analyses and training needs assessments to offer appropriate
  solution systems
• Create “design documents” based on assessment results
• Design and develop web-based, instructor-led, and blended training
• Design and develop content for learning solutions including storyboards, facilitator guides, training reference
  materials, job aids, and Quick Reference Guides
• Create training videos using various software tools
• Design and develop graphics and animations
• Collaborate with Subject Matter Experts and stakeholders to ensure content accuracy
• Conducts train-the-trainer sessions for the instructors
• Ensure that the Web-based training are in compliance with Section 508 and Universal Web Design concepts
• Create quiz banks
• Design and develop surveys and evaluations
• Build online curriculum in "Cornerstone" Learning Management System
• Assist in training implementation and roll-outs

Adjunct Instructor of Computer Business Technology (March 2013 – Present) | San Diego Mesa College

• Develop and deliver online courses and curriculum
• Develop and deliver classroom instruction

Instructional Design Consultant (September 2011 – Present) | LRI Partners

• Conduct performance, task, audience and training needs assessment as per client’s request
• Design and develop training materials (web-based, print-based, and classroom)
• Create storyboards, training guides, job aids, and quiz banks
• Create web-based training using Captivate, Lectora, and Articulate Storyline
• Design both static and animated graphics and logos
• Design and develop dynamic websites

Instructional Design Consultant (June 2012 - August 2012) | Rady Children’s Hospital

• Developed a web-based training for Epic 2012 upgrade
• Created a course template in Captivate for web-based courses at Rady Children’s Hospital

Instructional Designer (June 2011 – September 2011) | Casino Essentials

• Designed and develop web-based training using Lectora, Captivate, and Articulate Suite
• Created content maps and storyboards
• Created quiz banks
• Reviewed existing courses for accuracy and provided recommendations and instructional support

Instructional Design Consultant (May 2011 – August 2011) | Rady Children’s Hospital

• Designed storyboards, created quiz banks
• Developed eLearning courses in Captivate
• Performed usability testing, and ensured course compatibility with the LMS system
• Created print-based training in the form of “Quick Reference Guides”

Instructor (February 2010 – April 2010) | Coronado Adult Education and ROP

• Taught Microsoft Excel to adult learners

Office Support Assistant (October 2008 – April 2009) | San Diego County Office of Education

• Responsible for accuracy of department’s web-page
• Collected Expulsion data from all school districts in San Diego County and generated statistical reports
• Created spreadsheets for the Psychological Services unit
• Organized educational workshops

Training and HR Manager (January 2004 – October 2008) | Orange County Diagnostics

• Managed projects and created web-based training, instructional materials, and print-based manuals
• Facilitated group, as well as one-to-one training sessions
• Managed the legal and technical aspects of the HR (hiring, termination and workers’ comp)

Owner (March 1996 – May 2008) | Highland/National Mobil

• Managed business operations (hiring, termination, employee evaluation, and workers’ comp)
• Conducted safety and operations training
• Managed purchasing, inventory control, accounting, billing, payroll, and employee affairs
• Computerized the merchandise inventory control
• Managed customer service relations and accounts receivable/payables

Systems Engineer (January 1993 – February 1995) | NORTEL

• Designed, coded, tested, and documented a Configuration Tool by using Prolog language
• Produced system specifications, customizing the architecture and layout of the Meridian PBX

Software Design Engineer (January 1990 – November 1992) | BNR

• Designed, coded, tested, and documented features related to MTX Central Control’s Call processing,
  networking, table control, Operational Management (OM), and User Interface & Human Factor
  

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